
Chris
Collected on:
Tax and Estate Planning
Excellent service, accurate, concise information.
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01271 342268
We think in full colour, but keep things black & white. Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time. Read more...
Also known as - Wollens
Wollens
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Wollens on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Wollens. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wollens and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Wollens performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Wollens and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Wollens compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Wollens offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Chris
Collected on:
Excellent service, accurate, concise information.
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Verified review
This review has been left by a verified client who used Wollens.
Nigel D M
Collected on:
Jon from Woolens was an exceptional ally during my settlement process. His calming and reassuring presence provided much-needed stability, guiding me with professionalism and care. Jon’s direct approach ensured my interests were safeguarded at every step, responding swiftly to queries and concerns with clarity and confidence. His quick response times and proactive communication made a complex process feel manageable, delivering peace of mind and a successful outcome. Highly recommended for anyone seeking a trusted advocate.
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This review has been left by a verified client who used Wollens.
Matter Type:
Wills
Robert
Collected on:
Wollens helped a lot with the last will and testament of my wife. They made the process very easy for me and always kept me updated with everything.
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Constructive/Unfair Dismissal
Rob H
Collected on:
This should really read as a thank you to Jon and his team at Wollens. From first conversation to last Jon has guided me through a process, providing professional, timely advice and excellent service throughout whilst maintaining an awareness of there being a human on the other end of the conversation.
I would not hesitate to recommend Wollens and should I have need again they will be the first port of call. Thank you.
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Wills
Simon
Collected on:
All was carried out professionally and efficiently. Price a little high but very satisfied with execution, very helpful and pleasant staff.
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This review has been left by a verified client who used Wollens.
Anonymous
Collected on:
Engaged Wollens to act on our behalf to close our Help To Buy scheme.
Unfortunately the Help To Buy team where less than helpful, but Asia Gurung our contact at Wollens was very helpful , understanding & patient while David Eastman worked efficiently in the background on all the legal matters.
Very friendly staff and quick to respond to questions.
I would definitely use again if the need arises.
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Raynor
Collected on:
Excellent service and always answered any questions ASAP
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Verified review
This review has been left by a verified client who used Wollens.
Millie
Collected on:
Dave and Asia were brilliant in guiding us through our first property purchase. Always on hand for any questions and made everything very clear for us. Thanks so much!
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Matter Type:
Residential Conveyancing
Nick
Collected on:
Excellent service from great team at Wollens
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Verified review
This review has been left by a verified client who used Wollens.
Matter Type:
Settlement Agreements
Trudie Marsh
Collected on:
A very professional and efficient service. Every detail was explained and I was kept up to date at every step, along the process. I would have no hesitation in recommending Wollens.
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Ianonymous
Collected on:
Efficient service, warm welcoming staff.
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Maryjayne
Collected on:
Very well located, easy parking. Friendly service with a smile.
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Aurimas
Collected on:
I had phone call with them. Very rude staff working in there.
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Matter Type:
Residential Conveyancing
Scott
Collected on:
Overall I am happy with the service I experienced using Wollens.
Chloe did a great job in responding to my communications in a timely manner and was always very polite and helpful in explaining the process and expectations on my part.
As a first-time buyer, I appreciated the clear and concise communication at all stages.
Some documents contained mistakes such as references to the wrong property or name, but it was nothing that couldn't be fixed easily :)
The only thing I can think of that would improve my experience is to have more proactive status updates from Wollens to me as the client, even if nothing has changed, just a semi-regular communication to say "It's all moving along in the right direction, waiting on ... " can go a long way to putting our minds at ease, especially for first-time buyers
Overall I am happy!
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Matter Type:
Residential Conveyancing
Helen
Collected on:
I cannot praise Wollens Barnstaple branch highly enough for excellent, professional service when selling and purchasing property. I would happily recommend them and intend using them again for further legal matters. Thank you so much Andrew Wood and Chloe Parker for making it all such a smooth and stress free process.
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Wollens are one of the largest independent law firms in the region, employing over 150 people with exceptional specialists across private client matters as well as company and commercial law. With offices located from coast to coast in South Devon, Exeter, and North Devon, Wollens has seen significant growth in recent years. This growth is attributed to substantial investments in personnel, specialist legal areas, and the enhancement of office infrastructure and facilities for both staff and clients. At Wollens, our mantra is Full Spectrum Law. We offer a comprehensive range of services, placing our clients at the heart of everything we do. Our approach is straightforward: we strive to provide clients with clarity, eliminating unnecessary jargon and ensuring there are no grey areas. We believe in treating clients as equals, fostering open and honest relationships built on trust and dialogue. Beyond our legal expertise, Wollens is committed to supporting local charities, good causes, and community projects. Our driving force is to achieve the best outcomes for our clients. We take pride in our track record of industry recognition, having received awards such as Excellence in Private Client Practice at the Law Society’s Excellence Awards, Law Firm of the Year at the Devon and Somerset Law Society Legal Awards and the Client Service Award at the national Modern Law Awards. Our guiding principle is Excellent Service, Every Team, Every Time.