Backhouse Solicitors Ltd

Made something people don't like to think of easy and gives peace of mind. We used Rebecca at Backhouse Solicitors to handle our Wills when we needed to update them. We were impressed with the professional and friendly but relaxed manner and expert advice given throughout the whole process - highly recommend them

I was very impressed by Julia Sood's professional and caring attitude towards my wishes throughout. She has listened, respected and acted on my wishes accordingly. Couldn't ask for much more. Thank you Julia for your diligent and prompt response throughout.

Robert Pointer and his team went above and beyond all my expectations to help with our sale and purchase of our property. With the amount of work involved it was value for money. So friendly and helpful.

Response to queries and concerns were dealt with promptly, efficiently and courteously. The team, led by Sharan were great. I can't thank you enough for helping to bring this sale to a successful completion. I would like to thank Sharan in particular for her kindness and consideration to myself and my husband. We were very anxious throughout the 28 days between exchange of contracts and completion and Sharan managed to reassure us and remain confident throughout. The buyer also proved challenging both before and after completion. Sharan also continued to advise us on how to handle him. Thank you! All staff were very helpful and responsive. If I phoned, I was confident that my calls would be well handled and messages would be passed on and dealt with. This doesn't sound like a great deal but, as a customer, it means a lot especially when so many companies use AI-generated call handling, which is impersonal and often frustratingly unhelpful

In the last three years I have used Backhouse Solicitors for conveyancing, Probate and Will writing. Each time, I have been impressed with the understanding and knowledge. The initial 30 minute consultation with your solicitor is a valuable service. The prompt response to enquiries is reassuring and the time taken to answer any questions that i had was very much appreciated. Thank you.

A very professional and yet friendly interaction and business relationship. Everything happened quickly, smoothly and the communication was always quick and very helpful. All the instructions and paperwork were clear and easily understood. Outstanding service - both fast and high-quality. It was a pleasure to have business with you. Special thanks to Alfie Lake. Thank you.

A very quick and simple process and completed on time as requested by my buyers.

Customer services was first-class and given in a friendly and professional manner.

Your firm charged a reasonable fee, and although it might be slightly higher than others, the fee is 100% worth it. You took over from another solicitor/ conveyancing firm that dropped our case, due to the fact that the deposit came from a high risk country. Your firm handled our matter nevertheless, and your staff were efficient and professional. Very satisfied, staff were in constant contact with us throughout the process. I love the fact that your firm is racially diverse in terms of staff and solicitors. The service we were provided was also excellent. Susan and Madalina were fantastic. They both answered emails almost immediately. They are absolute gems! Huge thank you to Susan and Madalina.