Backhouse Solicitors Ltd

This review is for a different branch.

My partner and I were buying our first home and unfortunately started the process with other solicitors who were slow, unresponsive, and making things unnecessarily stressful. That all changed the moment Susan Clarke took over our case.

From day one, Susan was proactive, clear, and incredibly efficient. She immediately got to grips with everything, untangled the mess left by the previous solicitors, and drove the whole process forward at an impressive speed. Communication was excellent – she kept us informed every step of the way, explained everything in plain language, and always made time to answer our questions.

Thanks to Susan’s professionalism, dedication, and attention to detail, what could have been a long and stressful experience turned into a smooth, straightforward journey. We genuinely felt like she cared about helping us get our home, and she went above and beyond to make it happen quickly.

We can’t thank Susan enough for turning things around and helping us secure our first home. If you’re looking for a solicitor who is not only highly skilled but also genuinely committed to her clients, we cannot recommend her enough.

This review is for a different branch.

Colin was very helpful and dealt with my Uncle's probate professionally and efficiently. As my Uncle's estate was intestate, he gave good avice in protecting my liabilities as administrator of the estate. He responded positively to my requests and gave good advice when required. He was prompt in responding to emails. I was impressed when his team pursued an old certificate of John Lewis shares which stumped John Lewis in realising the value of the shares. They were able to achieve a successful outcome due to their tenacity in dealing with this. I was especially grateful for this as these shares were a matter of pride for my Uncle.

This review is for a different branch.

Natalie was excellent and clear in her initial advice and giving me the available options.

This review is for a different branch.

Made something people don't like to think of easy and gives peace of mind. We used Rebecca at Backhouse Solicitors to handle our Wills when we needed to update them. We were impressed with the professional and friendly but relaxed manner and expert advice given throughout the whole process - highly recommend them

This review is for a different branch.

I was very impressed by Julia Sood's professional and caring attitude towards my wishes throughout. She has listened, respected and acted on my wishes accordingly. Couldn't ask for much more. Thank you Julia for your diligent and prompt response throughout.

This review is for a different branch.

Robert Pointer and his team went above and beyond all my expectations to help with our sale and purchase of our property. With the amount of work involved it was value for money. So friendly and helpful.

This review is for a different branch.

Response to queries and concerns were dealt with promptly, efficiently and courteously. The team, led by Sharan were great. I can't thank you enough for helping to bring this sale to a successful completion. I would like to thank Sharan in particular for her kindness and consideration to myself and my husband. We were very anxious throughout the 28 days between exchange of contracts and completion and Sharan managed to reassure us and remain confident throughout. The buyer also proved challenging both before and after completion. Sharan also continued to advise us on how to handle him. Thank you! All staff were very helpful and responsive. If I phoned, I was confident that my calls would be well handled and messages would be passed on and dealt with. This doesn't sound like a great deal but, as a customer, it means a lot especially when so many companies use AI-generated call handling, which is impersonal and often frustratingly unhelpful

This review is for a different branch.

In the last three years I have used Backhouse Solicitors for conveyancing, Probate and Will writing. Each time, I have been impressed with the understanding and knowledge. The initial 30 minute consultation with your solicitor is a valuable service. The prompt response to enquiries is reassuring and the time taken to answer any questions that i had was very much appreciated. Thank you.

This review is for a different branch.

A very professional and yet friendly interaction and business relationship. Everything happened quickly, smoothly and the communication was always quick and very helpful. All the instructions and paperwork were clear and easily understood. Outstanding service - both fast and high-quality. It was a pleasure to have business with you. Special thanks to Alfie Lake. Thank you.

This review is for a different branch.

A very quick and simple process and completed on time as requested by my buyers.