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How Shared Direction Conveyancing Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Shared Direction Conveyancing Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shared Direction Conveyancing Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 9%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shared Direction Conveyancing Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Shared Direction Conveyancing Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shared Direction Conveyancing Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Shared Direction Conveyancing Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Shared Direction Conveyancing Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    363
  • Very Good

    46
  • Average

    6
  • Poor

    2
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Gita

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Gita

May 09, 2025

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Collected on:

Excellent Service

From start to finish, Shared Direction Conveyancing Limited kept me updated with the purchase of my house. Especially, as this was a shared ownership scheme and very non known to me. They produced all my documentations in a very professional way and where I couldn’t understand, their service was second to none. Always very helpful and polite when I rang with an enquiry.

To sum up the Shared Conveyancing Limited team in one word from me is “PERFECTION”. And I can recommend them to anyone buying a house for the first time with shared ownership scheme.

Thank you.
Gita.

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Alexander

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Alexander

May 08, 2025

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Collected on:

Shared direction conveyancing

I used SDC for purchasing my new home and they were very professional in dealing with me and my needs.

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Kirsty

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Kirsty

May 08, 2025

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Collected on:

great if you're looking for shared ownership specialists

Im glad I went with Shared Direction Conveyancing, they were quick to get the paperwork sorted and the help to buy isa was dealt with quickly and smoothly.
The hjouse took 2 years to go through due to land issues, in that time I had different people working on my case, and it wasnt always well communicated, I'd not get a response so would have to go back through email to find someone who could reply to me.
Also as someone who is doing this for the first time and on their own its quite confusing and daunting and I kept having to ask to have things explained as i didnt understand what was meant and i didnt want to get it wrong and sometimes the replies werent that helpful, sometimes things need to be broken down and give an understanding of the terms being used

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Emily

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Emily

May 08, 2025

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Collected on:

Responsive, clear, helpful.

Quick to respond and friendly in manner, I would use again.

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Bradley

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Bradley

May 07, 2025

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Collected on:

Excellent service

I was very happy and pleased with the service that I received made my experience stress free

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Torielle

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Torielle

May 07, 2025

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Collected on:

Shared Ownership New Build Property

I gathered 3 comparative quotes in regards to selecting a solicitor to use for the purchase of my home.
It started off very well and was simple process etc, always kept in the loop with progress.
Feel like towards the end I was chasing a lot, and had to keep reaching out to get answers and a timeline.

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Sam

Matter Type:

Residential Conveyancing

Sam

May 04, 2025

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Collected on:

Everything you don’t want in a solicitor

I rarely leave reviews, but I feel compelled to share my experience with Shared Direction Conveyancing. I found the handling of my case incredibly frustrating from start to finish. Communication was poor, responses were vague or dismissive, and I was left chasing answers to very reasonable questions — particularly around timeframes for exchange and completion. This caused unnecessary stress when trying to coordinate removals and time off work.

What disappointed me most was the complete lack of empathy or accountability from my case handler, who often came across as rude and uninterested. Despite all parties in the chain working toward an agreed completion date, it was only thanks to the intervention of my mortgage broker and the housing association that we managed to get there — not my own solicitor. I also felt misled over a £90 Fee Protection Scheme charge that I wasn’t clearly informed I’d be opted into.

As someone who works in a high-end client-facing role, I know what good service looks like — and unfortunately, this fell well below that standard. I hope this review encourages a rethink in how clients are treated going forward, and encourages you to spend your hard earned money elsewhere!

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Rhiannon

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Rhiannon

May 01, 2025

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Collected on:

Very pleased.

Extremely pleased with the process of buying my first house. Couple of hiccups along the way(on our end) my contacts at shared direction-wells office were great!
Will use again!

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Gary

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Gary

April 30, 2025

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Collected on:

Very reasonable priced !

I enjoyed working with Shared Direction company right from the start to finish.
My only comment would be a portable with weekly updates whether no news at lease I know as a customer that someone looking at my file and updating me weekly instead of me wondering and guessing !

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Natasha

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Natasha

April 29, 2025

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Collected on:

House

Very good and very helpful would recommend again very professional..

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Reviews collected from

Sam

Sam

May 04, 2025

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Collected on:

Sam

I rarely leave reviews, but I feel compelled to share my experience with Shared Direction Conveyancing. I found the handling of my case incredibly frustrating from start to finish. Communication was poor, responses were vague or dismissive, and I was left chasing answers to very reasonable questions — particularly around timeframes for exchange and completion. This caused unnecessary stress when trying to coordinate removals and time off work.

What disappointed me most was the complete lack of empathy or accountability from my case handler, who often came across as rude and uninterested. Despite all parties in the chain working toward an agreed completion date, it was only thanks to the intervention of my mortgage broker and the housing association that we managed to get there — not my own solicitor. I also felt misled over a £90 Fee Protection Scheme charge that I wasn’t clearly informed I’d be opted into.

As someone who works in a high-end client-facing role, I know what good service looks like — and unfortunately, this fell well below that standard. I hope this review encourages a rethink in how clients are treated going forward, and encourages you to spend your hard earned money elsewhere!

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Alexandra

Matter Type:

Residential Conveyancing

Alexandra

December 07, 2024

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Collected on:

Alexandra

Thank you so much Shared Direction Conveyancing! Communication and process was speedy, we were kept well informed throughout the whole process. Especially thanks to Katie and her team, you have done a fabulous job. I would definitely recommend Shared Direction Conveyancing to friends and family.

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Milred

Matter Type:

Residential Conveyancing

Milred

May 08, 2024

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Collected on:

Milred

Excellent ,very helpful

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Azeez

Matter Type:

Residential Conveyancing

Azeez

May 08, 2025

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Collected on:

Azeez

The transaction went smoothly and Amina Ahmed at Shared Direction Conveyancing was outstanding, professional, efficient, and always reassuring. Her clear communication and dedication made the whole process smooth and stress-free. I highly recommend her and the team at Shared Direction.

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Sam

Sam

May 04, 2025

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Collected on:

Sam

I rarely leave reviews, but I feel compelled to share my experience with Shared Direction Conveyancing. I found the handling of my case incredibly frustrating from start to finish. Communication was poor, responses were vague or dismissive, and I was left chasing answers to very reasonable questions — particularly around timeframes for exchange and completion. This caused unnecessary stress when trying to coordinate removals and time off work.

What disappointed me most was the complete lack of empathy or accountability from my case handler, who often came across as rude and uninterested. Despite all parties in the chain working toward an agreed completion date, it was only thanks to the intervention of my mortgage broker and the housing association that we managed to get there — not my own solicitor. I also felt misled over a £90 Fee Protection Scheme charge that I felt wasn’t clear enough was an opt-out.

As someone who works in a high-end client-facing role, I know what good service looks like — and unfortunately, this fell well below any acceptable standard, without a single apology for the stress caused. I hope this review encourages a rethink in how clients are treated going forward, and I hope it urges you to find an alternative company to spend your hard earned money with.

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Shared Direction Conveyancing Limited are accredited by

accreditation
accreditation

About this branch

Description

With unrivalled experience in new build shared ownership conveyancing, Shared Direction Conveyancing's Wells office has acted for buyers from a large number of Housing Associations across the south and south west of England. We know that buying a home is an exciting time, but can also be quite daunting, especially if buying for the first time, so our aim to make your purchase simple and trouble free and to progress your case through to exchange and completion as swiftly as possible.

Practice areas

Residential Conveyancing, specialists in Shared Ownership

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Residential Conveyancing
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