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How Shared Direction Conveyancing Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Shared Direction Conveyancing Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Shared Direction Conveyancing Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 9%
About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shared Direction Conveyancing Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Shared Direction Conveyancing Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Shared Direction Conveyancing Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Shared Direction Conveyancing Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Shared Direction Conveyancing Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    405
  • Very Good

    49
  • Average

    7
  • Poor

    3
  • Awful

    15

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kelly

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Kelly

August 14, 2025

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Collected on:

Great job

Completed on preferred day despite staff training day. Fast replies to emails and good advice given at every stage.

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Rebecca

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Rebecca

August 05, 2025

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Collected on:

Overall review

They were amazing from start to finish and were available whenever I needed them. If my case handler/lawyer wasn't available then they would try and assist me as much as they could and if it was a question they couldn't answer they would send a message to who they needed to

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Tatenda

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Tatenda

August 05, 2025

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Collected on:

Satisfied

Professional from start to finish with great communication. Additionally the pricing was the most affordable in the market. Absolutely recommend.

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Michael

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Michael

August 02, 2025

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Collected on:

Great service

Great service, very helpful and would definitely use again

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Elaine

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Elaine

July 31, 2025

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Collected on:

Excellent service

Very professional. Always responded to questions I had.
I felt like they cared and understood how stressful this process can be.

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Aiga

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Aiga

July 09, 2025

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Collected on:

Very good service

Very good experience, very easy communication!

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Ligia

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Ligia

July 09, 2025

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Collected on:

Great experience!

I had an excellent experience and I strongly recommend it!

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Sylwester

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Sylwester

July 03, 2025

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Collected on:

Buying new house

I used the to bought my new house. The are very professional in what they doing. All the process was simple and easy. Great value for money. Definitely recommend them.

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Nathan

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Nathan

July 03, 2025

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Collected on:

Recommended

Bit of a delay but don't think this was from solicitors. Was very good at helping and communicating in the end.

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Laila C

Verified review

This review has been left by a verified client who used Shared Direction Conveyancing Limited.

Matter Type:

Residential Conveyancing

Laila C

May 29, 2025

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Collected on:

Fair price and expert advice

If you’re buying or selling shared ownership properties, you need specific advice and share direction is focused on it. Different from other firms, they don’t change £800-£1000 more for shared ownership properties, so it’s really good value for the service. My fee earner was always responsive and helpful.

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Reviews collected from

Sam

Sam

May 04, 2025

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Sam

I rarely leave reviews, but I feel compelled to share my experience with Shared Direction Conveyancing. I found the handling of my case incredibly frustrating from start to finish. Communication was poor, responses were vague or dismissive, and I was left chasing answers to very reasonable questions — particularly around timeframes for exchange and completion. This caused unnecessary stress when trying to coordinate removals and time off work.

What disappointed me most was the complete lack of empathy or accountability from my case handler, who often came across as rude and uninterested. Despite all parties in the chain working toward an agreed completion date, it was only thanks to the intervention of my mortgage broker and the housing association that we managed to get there — not my own solicitor. I also felt misled over a £90 Fee Protection Scheme charge that I wasn’t clearly informed I’d be opted into.

As someone who works in a high-end client-facing role, I know what good service looks like — and unfortunately, this fell well below that standard. I hope this review encourages a rethink in how clients are treated going forward, and encourages you to spend your hard earned money elsewhere!

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Alexandra

Matter Type:

Residential Conveyancing

Alexandra

December 07, 2024

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Alexandra

Thank you so much Shared Direction Conveyancing! Communication and process was speedy, we were kept well informed throughout the whole process. Especially thanks to Katie and her team, you have done a fabulous job. I would definitely recommend Shared Direction Conveyancing to friends and family.

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Milred

Matter Type:

Residential Conveyancing

Milred

May 08, 2024

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Milred

Excellent ,very helpful

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abz

abz

August 15, 2025

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Collected on:

abz

Shared direction was very quick and friendly staff and dealt with my house with no stress soo happy with service I will recommend shared direction

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Shay

Shay

June 16, 2025

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Shay

Currently using this firm and don’t often leave reviews but feel I have to given how poor they have been. Avoid! If you’re looking for any phone call to be answered, think again!

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Shared Direction Conveyancing Limited are accredited by

accreditation
accreditation

About this branch

Description

With unrivalled experience in new build shared ownership conveyancing, Shared Direction Conveyancing's Wells office has acted for buyers from a large number of Housing Associations across the south and south west of England. We know that buying a home is an exciting time, but can also be quite daunting, especially if buying for the first time, so our aim to make your purchase simple and trouble free and to progress your case through to exchange and completion as swiftly as possible.

Practice areas

Residential Conveyancing, specialists in Shared Ownership

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Residential Conveyancing
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