Right Legal Group Limited

I went to Simpson in Kingswood talked to reception, gave her my details, she said she would get someone to ring me, waited couple of days. Phoned them, then got a call back from Caitlin. Booked appointment, we sat down with Caitlin she went through everything with us, gave us a couple of things to take home and read and fill out. She said she would contact us a week later on Wednesday to give us time to fill out forms. Wednesday came and gone, nothing. I sent email to the firm, no response. I sent email to Caitlin, no response. We saw the good reviews, but for our experience, I think this is absolutely shocking, we have decided to go elsewhere.

I would not recommend these solicitors they are very unprofessional and difficult to speak to. I have been trying to get LPA set up for my husband for over 18 months we have had documents going to and thro saying error we need to resign as not been accepted by the court. Surely they should check all documents are correct before submitting them to the courts. I would have thought that we part if the service I had paid for.

My recent experience with Simpson Solicitors has been the worst experience I have ever had in my 50years of using legal services. A simple Will preparation has taken 8months, having made a payment on September 17th 2024. The simple task was to add the name of my Grandaughter which was omitted by Simpsons from my original Will. In the end I had to pay for a new Will. Recently, to my understanding the Will reports that I have no Property and Financial affairs, when actually these were discussed at my initial meeting with Mia Clarke who has now left Simpsons.

Working with Fern and RightProbate has been a real pleasure. From start to finish they were supportive and responsive. Any questions I had were addressed promptly and in terms that were easy to understand. When Fern was out of office an alternative contact was provided without needing to ask for it and I was provided with regular updates throught the course of the probate process. I would like to extend a big thank you for all of the work that you have carried out on my behalf.

I have worked in Westbury on Trym and surrounding areas as an independent estate agent for many years, and I pride myself on the service I have always offered my clients. I also seek the same when requiring a service for my family and me. John Baden-Daintree administered the setting up of my Will this year and has to say what a wonderful, comprehensive meeting it was. I had no idea of the complexities for getting it right, and there was no way that any budget online Will Service could do the same and cover sensibly all eventualities, should something ever happen.

If you haven't got a will yet, don't leave this for 'someday, one day, never' as this would be a burden on your family members. Thank you, John, for everything. It was great what was done and a weight off my shoulders.