
Matter Type:
Disputed Probate
Carl
Collected on:
Great friendly service
Great professional friendly service very knowledgeable
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01246946022
Since 2001, Best Solicitors has grown from 3 founding partners to a team of over 30 legal experts -all committed to delivering a fair, compassionate, accessible service. Whether you’re buying your first home, experiencing marital/parental difficulties or wish to ensure your family’s security by drafting your first will, you will receive guidance, support and of course, industry-leading expertise. Thank you for considering us. Read more...
Best Solicitors Limited
have 2 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Best Solicitors Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Best Solicitors Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Best Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Best Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Best Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Best Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Best Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Disputed Probate
Carl
Collected on:
Great professional friendly service very knowledgeable
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Matter Type:
Disputed Probate
carl
Collected on:
I recently visited Best solicitors in Chesterfield were I had the privilege of meeting Ellie to sort out my last will and testament all I can say she listened to my requests and issues and sorted everything out in a professional manner and am now assured that I have everything in place many thanks can’t recommend enough !!!
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Matter Type:
Wills
Linda
Collected on:
Excellent & efficient service from Ellie, communication good & professional service.
Very accommodating towards appointments due to our circumstances which was appreciated, thank you.
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srujana
Collected on:
We were looking to make a couples will & reached out to a few firms. While the pricing across firms was more or less similar, we were really impressed by the service we received from Best Solicitors. I want to call out the exceptional service we received from Ellie Whitehead, right from the first interaction. She was patient, took time to understand our needs & explained our options. Once we had a discussion, we took time to think through the advise & discuss with our financial consultant/ accountant. Ellie was very patient and gave us the space to do what we needed to do before going back to her with the final confirmation. Once we confirmed, the rest of the process felt seamless, with Ellie taking time to share the draft document & follow up responses to questions we had. While Ellie had moved over to their new office, she took the time/accountability of relationship to personally come & help complete the documentation. She explained the specifics one last time before we signed the document & gave it to Best Solicitors to store on our behalf. Ellie is a credit to your organisation. Best Solicitors have earned a customer for life. I highly recommend your firm & you will definitely see a few referrals from friends/family.
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Donna
Collected on:
Ellie was excellent, she put us at ease straight away and explained everything so well, wouldn't hesitate to recommend.
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Matter Type:
Wills
Jackie
Collected on:
We found Best Solicitors via the Free Wills Month scheme and had really good service. Everything was very clearly explained and they were patient and didn't mind going over things when we had questions. Correspondence was prompt, appointments were on time and everyone was very friendly and helpful.
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Lynn
Collected on:
I must admit to feeling somewhat daunted about making my will however Ellie put me totally at ease and it really wasn't as difficult as I'd envisaged.
Friendly, good communication and adaptable to the changes I wished to make.
This was enabled through free will month. Great that the firm committed to this.
Thank you.
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Matter Type:
New home purchases and sales
Reece
Collected on:
This review is for a different branch.
Absolutely brilliant and professional service. Ours was not the most straightforward house chain as multiple issues further down the chain lead to delays. Emma who dealt with our sale and purchase was absolutely outstanding, very friendly and on the ball with all actions needed, she was always available on the phone or via email when needed.
I would definitely recommend best solicitors and will use again in the future!!
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Verified review
This review has been left by a verified client who used Best Solicitors Limited.
Julian Alexander,
Collected on:
This review is for a different branch.
When I called you were helpful carm and understanding it really helped to keep my stress levels down thank you
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Verified review
This review has been left by a verified client who used Best Solicitors Limited.
Diane,
Collected on:
This review is for a different branch.
I would definitely recommend best solicitors They helped me get through a stressful divorce they were very helpful and understanding and if I needed any information or up dates they were quick to respond I am really happy with there survive thank you x
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Rob
Collected on:
Used Best solicitors to provide my will and conveyance for my late Aunts estate. All was completed in a timely manner with great customer service. I would recommend Best Solicitors.
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Rowena
Collected on:
I cannot recommend BEST solicitors highly enough. They have been absolutely fantastic in assisting with both the buying & selling of my properties. The entire team is friendly, diligent and highly efficient, particularly Emma, who has been incredible in not only her professionalism but her compassion and empathy. She went beyond what was required of her to help support me through the process of selling my house and I am very thankful for all that she has done to help me with this. I would use this firm again without question if I needed to in the future.
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Jay
Collected on:
WORST solicitors NOT best 0% communication never again never.
STAY AWAY FROM THIS FIRM!!!!!!!!!
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Marie
Collected on:
Elizabeth Harris at Best Solicitors has been amazing 🤩, going above and beyond for us. Absolutely recommend and we can not speak highly enough of her, brilliant service. Thank you 🙏 so much xx
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Will
Collected on:
Really negative experience in our first time buying a house. Would not recommend to anyone.
There was red flags from the start with incorrect paperwork which we should’ve picked up on but our naivety in buying a house didn’t stop us going with best solicitors.
It was unclear start to finish, 0 communication and we found out most information from the seller herself when we went for second/third viewings etc.
We spoke with Elizabeth to express our issues we had who was not understanding whatsoever and actually criticised our email expressing our issues. She made comments such as “has he never made a mistake before” talking about me, and “if the sellers documents have gone missing, how is that my fault?” The seller was also using Best Solicitors at this point before she made the correct decision to change to a better firm.
We bought that house in November 2024 and today have just paid an extra £300 they requested even though they told us we had paid this already. It got to the point I was fed up of the threats from their error so it was better just to pay it to stop the stress it had caused me.
Please read the reviews on this company before deciding to use Best Solicitors.
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The truth is solicitors are normal people. We’re frustrated and delighted by the same things as you. The perception that solicitors are distant and difficult only prevents the most vulnerable people from seeking help – and that injustice troubles me deeply.