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How Watermans Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    949
  • Very Good

    29
  • Average

    2
  • Poor

    2
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kelvin

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Kelvin

May 11, 2025

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Collected on:

Professional, Patient and Supportive

I am very grateful to have had Kathy Miller’s support throughout my recent property purchase. She was extremely patient in explaining me the process. She also gave me many useful advice.

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Alan Howe

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Alan Howe

May 11, 2025

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Collected on:

Quick , thoughful & efficient

These guys helped us negotiate the sale of our house. First class service with very reasonable fees

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Anonymous

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Anonymous

May 10, 2025

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Collected on:

Great experience - professional, efficient, and highly recommended

Kathy was incredibly helpful throughout my first-time property purchase. She patiently answered my questions and explained everything clearly in English and Mandarin, making the process easier and less stressful. Her professionalism, attention to detail, and effective communication provided reassurance and clarity every step of the way.
I highly recommend Kathy to anyone, especially those seeking English/ Mandarin cross-cultural support when buying property.
Many thanks again for your help!

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Matt

Matter Type:

Wills

Matt

May 09, 2025

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Collected on:

Will Writing and Power of Attorney

Bianca was very helpful in explaining the steps in creating a will and responded promptly to any questions I had.
She was professional and a pleasure to work with.

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Clare

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Road Traffic Accident

Clare

May 08, 2025

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Collected on:

Excellent service

I cannot stress enough how easy this whole process was because of Watermans, Robyn in particular. I was kept in the loop at all times and given great support throughout. I wouldn’t hesitate to recommend to friends and family.

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Anson Chu

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Anson Chu

May 08, 2025

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Collected on:

Kathy Miller – Professional, Patient, and Truly Supportive Throughout

當然,以下是一段您可以使用的 review 文字,語氣專業又真誠:



As a first-time homebuyer, I truly appreciate the outstanding service provided by Kathy Miller and her team. Throughout the entire process, Kathy was incredibly patient in answering all my questions, whether via WhatsApp or email, and always responded promptly.

Not only did she provide clear legal guidance, but she also kindly offered advice on other aspects of the home buying and moving process, which made the entire experience smooth and stress-free.

I would highly recommend Kathy to anyone looking for a solicitor, and I will definitely refer her to any friends in need of legal support for property transactions.

Thank you again, Kathy!

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Liam

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Remortgaging

Liam

May 08, 2025

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Collected on:

Remortgage

Good prompt service and was always kept upto date with progress

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Asha Caines

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

Asha Caines

May 07, 2025

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Collected on:

Great experience

I’ve had a great experience using Watermans. Caron took great care of the sale of my house and regularly kept me in the loop!

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Alex Accarino

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Purchase and Sale

Alex Accarino

May 07, 2025

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Collected on:

Fantastic service.

In what was a complicated sale and purchase - Rebecca always kept me up to date with timely communications, astute advice and options that eventually led to a successful outcome thanks to her commitment to see the chain complete. Highly recommended.

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lisa

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Residential Conveyancing

lisa

May 07, 2025

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Collected on:

purchase of new home

Rebecca was always super responsive in regards to my queries. Kept me updated with everything in regards to the purchase of property and date of settlement. Made buying my property stress free as possible, all documentation signed in sufficient amount of time that made the whole process a lot easier.
Thanks again!

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Reviews collected from

Faisal

Matter Type:

Residential Conveyancing

Faisal

May 05, 2025

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Collected on:

Faisal

Alex, Lauren, and Caitlin dealt with my property purchase. They kept me in the loop and made sure everything was in place. The best part was that they completed the settlement within the specified time.

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Kat

Matter Type:

Residential Conveyancing

Kat

May 03, 2025

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Collected on:

Kat

We used Watermans for the purchase of our first flat and they've been fantastic! Lauren was so positive and on the ball with our questions when submitting our offers. She explained the process, timelines and how to manage expectations as well - as first time buyers, it made our experience really great.
For the legal side, we worked with Caitlin and she was also very proactive and responsive throughout. We felt we could ask any questions and she followed up on every ask we had.
We would definitely recommend Watermans to anyone who is considering to buy! Very professional and friendly approach.

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Eddy

Matter Type:

Residential Conveyancing

Eddy

April 19, 2025

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Collected on:

Eddy

Kathy Miller dealt with my first home purchase from start to finish. kathy let me know the process and what timescales I could expect, she kept us fully updated and was to hand at any opportunity. We felt comfortable asking questions and his wealth of knowledge was shown. I will be reassured that it will be handled professionally and with care! would highly recommend Kathy at waterman.Thank you for all your help!

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Bala

Matter Type:

Residential Conveyancing

Bala

March 16, 2025

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Collected on:

Bala

In the initial stage, Lauren was incredibly friendly and knowledgeable, explaining everything about making an offer in detail. After that, Caron handled the conveyancing work with professionalism, ensuring everything was completed on time. She was very friendly, and all email communications received prompt replies. I was truly overwhelmed by the excellent service from start to receiving my keys. Thank you so much! 🙏

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Andrew

Matter Type:

Residential Conveyancing

Andrew

March 14, 2025

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Collected on:

Andrew

We had such a positive experience with Watermans and Alex who was our Paralegal. We were kept fully informed and we now own our first home, thanks to their help

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Watermans are accredited by

accreditation

About this branch

Description

Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
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