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How Holden Smith Law Limited Compares

Value for money

!

Limited data.

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Holden Smith Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Holden Smith Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Holden Smith Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Holden Smith Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Holden Smith Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Holden Smith Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    1467
  • Very Good

    102
  • Average

    19
  • Poor

    21
  • Awful

    214

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Mark,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Probate

Mark,

August 12, 2025

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Collected on:

Probate

Patient responsive thorough handling of the matter.

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Izzy

Matter Type:

Residential Conveyancing

Izzy

August 08, 2025

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Collected on:

A brilliant experience - highly recommend!

We instructed SAM Conveyancing who work with Holden Smith Law so Bethany from the team was allocated to support us with our house purchase. I can’t thank Bethany enough for the support and help she gave us. Her communication was brilliant throughout and as first time buyers (who don’t know much about the conveyancing process) she was happy to answer any questions we had along the way and always responded quickly! There were challenges along the way but Bethany kept us reassured and would offer us support when needed - she was always a phone call away! I can’t thank her enough and know for a fact she made this whole process so much easier for us. The price was really competitive, we took a risk going with an online only conveyancer, but the risk 100% paid off and we are so glad we were allocated Holden Smith Law. Would highly reccomend and massive shout out to Bethany!

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Hilary,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Purchase of development land

Hilary,

July 31, 2025

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Collected on:

Lack of knowledge and experience, lack of communication

We bought a flat attached to a taller building. There were complications with BSA but we were allocated a trainee solicitor from Holden Smith. Very few updates to the app, few responses to our emails asking for information, she went on holiday for two weeks and didn’t tell us then sent us emails stating if our first was BSA, it could take up to 30 weeks and another £2,500 plus. Thankfully, we saw sense and changed the solicitor we used, away from Holden Smith. We completed in four weeks for a great price. A shocking and expensive experienced with this company.

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Linda,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Linda,

July 30, 2025

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Collected on:

Great Solicitor

Very friendly & helpful. Went though everything so you understood.

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Anonymous,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Legal Power of Attorney

Anonymous,

July 29, 2025

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Collected on:

lasting power of attorney

a really great service,carried out the task quickly , quietly and with first class advice.

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Margaret,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Residential Conveyancing

Margaret,

July 23, 2025

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Collected on:

House move

I was extremely grateful to my solicitor. I had unusual difficulties along the way and without their help I would have lost the purchase.

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Ineta

Matter Type:

New home purchases and sales

Ineta

July 22, 2025

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First time buyers experience

As first-time buyers, we were really hoping for a supportive and smooth conveyancing experience, but unfortunately, our experience with Holden Smith, and particularly Lucy Warburton from the Huddersfield's site, left us feeling frustrated and let down.
There were long periods of poor communication, delays, and a lack of clarity throughout the 5-month conveyancing process. We often had to chase updates multiple times, and we rarely felt informed or guided and at several points, our emails went unanswered for weeks. Even after submitting signed documents, we waited over two working weeks with no progress until we directly emailed Holden Smith’s directors.
To Lucy’s credit, once things finally moved forward she acted quickly to help us complete. But the long period of stress and uncertainty leading up to that point could have been avoided with better communication and a more proactive service.
We did raise an official complaint which also took over 4 months to be acknowledged but eventually we did settle the case and have received an apology for their poor service and a gesture of good will handled by their Operations Manager Julie which was much appreciated and awaited.
We’re grateful to now be in our new home, but sadly we cannot recommend Holden Smith or Lucy Warburton based on our experience.

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John

Matter Type:

Wills

John

July 17, 2025

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Collected on:

Will-writing service for elderly couple

Couldn't be h appier with the will-writing service from Andrew Norton at Holden Smith Law. He was quick, effective, and pleasant to deal with. His advice was spot-on and detailed, and I particularly liked that he reminded me about our cat!

Highly recommended for anyone needing this service.

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Adam G,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Legal Power of Attorney

Adam G,

July 16, 2025

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Collected on:

Quick & Efficient Process from Andy Norton

I contacted Andy to get a Will put in place. I was really impressed with the service. He was professional, knowledgeable, and made the whole process very straightforward. Everything was handled efficiently and clearly explained throughout. I wouldn’t hesitate to recommend him.

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Daniel,

Verified review

This review has been left by a verified client who used Holden Smith Law Limited.

Matter Type:

Wills

Daniel,

July 15, 2025

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Collected on:

Outstanding legal support

A great service with outstanding, professional and supportive advice. Highly recommended.

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Reviews collected from

Laura

Laura

August 13, 2025

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Laura

This review has been a long time coming..

Sold my house back in April and also had a help to buy on it.
I can honestly say the company is brilliant, it was local, had good reviews and so changed from the estate agent solicitor to this one after having seen more bad reviews than good from them, and I am so glad I did.
There’s no denying the service is good and the work is clear and everyone I came in to contact with was good, but every single one of my props go to Laura Wheatley. Laura is the most professional, efficient, honest, loveliest person I have ever dealt with.. in any company I’ve had business with. Laura literally deserves all the good that comes to her. It was my first time selling a house and I was leaving the country at short notice and she made everything so seamless with fantastic communication.

Thanks so much Laura and I’m so sorry it’s taken me so long to write this but I hope you get the recognition you absolutely deserve and more ☺️

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Natalie

Natalie

August 06, 2025

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Natalie

Have just completed on our new build house, and as first time buyers would recommend Holden Smith. We were working with Zack and Laura throughout the process who made the whole process easy to and were very communicative throughout.
Would recomend!

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Silvana

Silvana

August 04, 2025

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Silvana

The experience was quite daunting and lonely at first, but Tilly and Sara made all the difference. Incredibly patient and supportive, taking the time to explain and guide us through every step of the process.
A special thank you to Tilly, who was consistently reassuring with lots of kindness - her guidance truly helped us feel more at ease :-)

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Dean

Dean

August 03, 2025

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Dean

I was very pleased with the service I received, it was quite a complicated sale of my late mothers flat. Katie and her team kept me informed at every stage of a drawn out process. Wil definitely use in the future .

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Christopher

Christopher

August 01, 2025

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Christopher

Very professional service that kept me updated throughout the whole conveyancing process which was almost 2 yrs. I would definitely use again

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Holden Smith Law Limited are accredited by

accreditation
accreditation

About this branch

Description

Having worked in various law firms of all shapes and sizes, we knew there was a better way; an easier, more client focused way, to get the law done.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Divorce Mediation
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Debt Recovery
    • Franchising
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
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