Holden Smith Law Limited

Patient responsive thorough handling of the matter.

We instructed SAM Conveyancing who work with Holden Smith Law so Bethany from the team was allocated to support us with our house purchase. I can’t thank Bethany enough for the support and help she gave us. Her communication was brilliant throughout and as first time buyers (who don’t know much about the conveyancing process) she was happy to answer any questions we had along the way and always responded quickly! There were challenges along the way but Bethany kept us reassured and would offer us support when needed - she was always a phone call away! I can’t thank her enough and know for a fact she made this whole process so much easier for us. The price was really competitive, we took a risk going with an online only conveyancer, but the risk 100% paid off and we are so glad we were allocated Holden Smith Law. Would highly reccomend and massive shout out to Bethany!

I was extremely grateful to my solicitor. I had unusual difficulties along the way and without their help I would have lost the purchase.

As first-time buyers, we were really hoping for a supportive and smooth conveyancing experience, but unfortunately, our experience with Holden Smith, and particularly Lucy Warburton from the Huddersfield's site, left us feeling frustrated and let down.
There were long periods of poor communication, delays, and a lack of clarity throughout the 5-month conveyancing process. We often had to chase updates multiple times, and we rarely felt informed or guided and at several points, our emails went unanswered for weeks. Even after submitting signed documents, we waited over two working weeks with no progress until we directly emailed Holden Smith’s directors.
To Lucy’s credit, once things finally moved forward she acted quickly to help us complete. But the long period of stress and uncertainty leading up to that point could have been avoided with better communication and a more proactive service.
We did raise an official complaint which also took over 4 months to be acknowledged but eventually we did settle the case and have received an apology for their poor service and a gesture of good will handled by their Operations Manager Julie which was much appreciated and awaited.
We’re grateful to now be in our new home, but sadly we cannot recommend Holden Smith or Lucy Warburton based on our experience.

Couldn't be h appier with the will-writing service from Andrew Norton at Holden Smith Law. He was quick, effective, and pleasant to deal with. His advice was spot-on and detailed, and I particularly liked that he reminded me about our cat!

Highly recommended for anyone needing this service.

It was the second time we’ve used Holden Smith, and they were brilliant (again!). Sara, Sam and Tilly walked us through the whole process, answering our questions and making the purchase happen quickly. We wouldn’t go anywhere else now!

My experience with Holden Smith was not good and I would not recommend this firm to anybody. The sale of my property took 14 months from when I accepted the offer, with the first 6 weeks not having a solicitor working on the case at all. There were various issues within the 14 months and not only that, I have since been informed that some of my signed paperwork has been lost during an office move and I need to print, sign and send again. When I asked for a printed copy to be sent to me with a stamped addressed return envelope I was told this was not something you offer but that I could be reimbursed for the postage, however I still need not get this sent through the post and I am expected to print it. This may seem measly but after my experience so far I am not happy. It also begs the question as to what else has been lost in transit.

Mr Luke Undehill and Alta Giradi, you guys have done outstanding job during my London Dagenham purchase, i had little bit issue during my initial communication but the way mr luke undehill handled my case was brilliant, thank you both of you for keeping me updated! highly recommended those two members from holden smith team! 👏

Leanne Pollard was very professional and affitiant.