Request a callback

Book an appointment

How Parfitt Cresswell Limited Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Parfitt Cresswell Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Parfitt Cresswell Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 4%
Overpriced 4%
About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Parfitt Cresswell Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Parfitt Cresswell Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Parfitt Cresswell Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Parfitt Cresswell Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Parfitt Cresswell Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    472
  • Very Good

    28
  • Average

    2
  • Poor

    5
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Ollie

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Ollie

August 15, 2025

Report to admin

Collected on:

Outstanding service with Jargon free advice

Jo took her time to really understand our goals and gave us great advice on how to make them work.

Was this review helpful?

Sally

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Sally

August 14, 2025

Report to admin

Collected on:

Fantastic lawyer

Through a very hard and emotional time, Sharon kept me informed constantly, was always supportive, very understanding and professional. Highly recommend

Was this review helpful?

Christopher

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Christopher

August 13, 2025

Report to admin

Collected on:

Excellent Service

Jo Purse has been excellent and extremely diligent with all concerns and issues with writing my will. I highly recommend her and the company as a whole as they also handled the sale of Mum's house.

Was this review helpful?

Timothy

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Timothy

August 12, 2025

Report to admin

Collected on:

Efficient and Professional Service for Declaration of Trust

Jo Purse at Parfitt Cresswell Limited provided excellent consultation in preparing a Declaration of Trust between my mother and me. The process was handled efficiently, and I was kept well-informed throughout. I will certainly use their services again and can highly recommend them.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Legal Power of Attorney

Anonymous

August 07, 2025

Report to admin

Collected on:

Probate and will

Jo was efficient, kind, respectful-made a sad and difficult time so much easier

Was this review helpful?

Paula

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Paula

July 17, 2025

Report to admin

Collected on:

Will revision

Jo was professional, efficient and helpful throughout. Her advice was given tactfully and she paid full attention to my requirements. The revisions to my Will were made with the minimum of fuss and a a reasonable cost

Was this review helpful?

Norma

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Norma

July 08, 2025

Report to admin

Collected on:

IHT 400 assistance

Jo was really helpful throughout, giving initial free help on what we need to do re the estate and then subsequently checking my submission of IHT forms to make sure these were correct

Was this review helpful?

Katherine

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Katherine

June 02, 2025

Report to admin

Collected on:

Excellent and efficient service by all the team

A colleague recommended Jo Martin to me and what a great recommendation it was! I have bought and sold quite a few properties and have never had such an efficient, seamless and stress-free experience as with Jo, Mandy and the rest of the team.
Communication is excellent and timely, and Jo takes time to explain and discuss things ensuring you are fully in the picture. Nothing ever seems to be too much trouble despite how busy they are.
People used to talk about 'service with a smile' and this perfectly describes what you get with Jo and all who support her. Top marks!

Was this review helpful?

Pamela

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Pamela

May 26, 2025

Report to admin

Collected on:

Jo Purse

Jo has been very professional, friendly and thorough. All paperwork/emails sent in timely manner. Good advice received

Was this review helpful?

Kerry

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Housing Disrepair

Kerry

May 09, 2025

Report to admin

Collected on:

Property Sale

Excellent service from start to finish. Jo and Mandy were both very efficient and helpful with any queries, would highly recommend.

Was this review helpful?

Reviews collected from

Georgina

Georgina

April 14, 2025

Report to admin

Collected on:

Georgina

Excellent service from Jo Martin and her assistant Mandy Hinton at the Reading office on the sale of my elderly mother's house. Since neither party was in a chain, exchange and completion happened smoothly within just a couple of weeks. Communication was good and I would certainly recommend Jo and Mandy.

Was this review helpful?

Emma

Emma

December 19, 2023

Report to admin

Collected on:

Emma

We have used CC on a number of occasions, they are thorough and experienced. Would recommend to anybody. They were recommended to us and about to use them again.

Was this review helpful?

Trudy

Matter Type:

Residential Conveyancing

Trudy

November 02, 2023

Report to admin

Collected on:

Trudy

Jo Martin has been my solicitor for many years and has always provided excellent service and good value for money. Jo and Mandy Hinton make an great team and always get everything completed thoroughly and quickly, I really can’t recommend them enough.

Was this review helpful?

patricia

patricia

October 30, 2023

Report to admin

Collected on:

patricia

Excellent service and very friendly staff

Was this review helpful?

Mark

Matter Type:

Purchase and Sale

Mark

October 02, 2023

Report to admin

Collected on:

Mark

I have bought and sold a number of properties and always use Mandy and her team at Charles Coleman as my solicitors. Their efficiency and overall focus on delivering for clients is second to none and I would thoroughly recommend them to anyone looking to buy or sell property. A first class business.

Was this review helpful?

Parfitt Cresswell Limited are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
Book an appointment