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How Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) Compares

Value for money

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 8%
About Right 91%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    472
  • Very Good

    28
  • Average

    2
  • Poor

    5
  • Awful

    18

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Kevin

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Kevin

August 07, 2025

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Collected on:

Professional and timely legal support

Gwen is highly responsive and provides detailed explanations throughout the UK property purchase process.

Thank you for her effort and the valuable information that helped the buyer gain a better understanding.

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Alan

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Alan

August 07, 2025

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Downsizing -House Sale &Flat Purchase

I was selling a 4 bedroom house and buying a retirement flat. The seller's conveyancer was not particularly helpful(and remote) and buying a retirement flat has unique issues. I also had used Parfitt Cresswell for my will and had read their book about later life living. Their service was excellent and I could meet them regularly as in person.

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Anonymous

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Anonymous

August 07, 2025

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Advice on new will

This was the third time in about 8 years that I requested Jon Andrews' advice on drawing up a new will and had always found his advice reliable and comprehensible and also was happy to engage his services again.

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Christopher

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Legal Power of Attorney

Christopher

August 06, 2025

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Informative and friendly

Jon explained everything well and answered all of our questions. He explained in simple language that we were able to understand. He was professional but friendly throughout.

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Shu King

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Leasehold properties

Shu King

July 31, 2025

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Excellent Service from Gwen Li – Professional and Supportive

I had a great experience working with Gwen Li. She was professional, efficient, and kept me informed throughout the process. Communication was excellent throughout—emails and calls were always answered promptly, and updates were provided regularly without me needing to chase.
Her attention to detail gave me complete confidence that nothing was being overlooked.
I would highly recommend Gwen to anyone buying or selling a property.

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Gregory

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Gregory

July 21, 2025

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Divorce

Very friendly and good communication I was kept up to date with all aspects

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Michael

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Michael

July 03, 2025

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Outstanding

My thanks to Heidi for all her help in managing my late mothers estate.

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Carol

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Carol

June 10, 2025

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Good

Friendly and efficient. Easy to deal with.

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Jonathan

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This review has been left by a verified client who used Parfitt Cresswell Limited.

Jonathan

May 27, 2025

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Collected on:

Divorce negotiations

Karen was fantastic and very patient providing constant advice and what I should prepare myself to expect during the process.
The outcome was good and largely due to the advice and approach taken.

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Michael Bath

Verified review

This review has been left by a verified client who used Parfitt Cresswell Limited.

Matter Type:

Deeds of easements, variation, deeds of rectifications

Michael Bath

May 22, 2025

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House Sale

They were Quick friendly and efficient an Legal

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Reviews collected from

Wendy

Wendy

August 04, 2025

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Wendy

Both Gwen and Patuni were super diligent with our house sale. The service provided was excellent and they kept us informed at all stages. If we needed to speak to them they made themselves available. Even when Gwen had annual leave a colleague was available to review our sale. I would highly recommend Copley Clark, truly an exceptional service.

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Kevin

Kevin

July 23, 2025

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Kevin

Gwen is highly responsive and provides detailed explanations throughout the UK property purchase process.

Thank you for her effort and the valuable information that helped the buyer gain a better understanding.

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Steve

Steve

June 06, 2025

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Steve

Gwen was very helpful and efficient throughout the entire process. Gwen and her colleague Patuni kept me informed at every stage and explained everything clearly. If you are buying or selling a property I would highly recommend Copley Clark Solicitors

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Dave

Dave

April 01, 2025

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Dave

Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.

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Thomas

Thomas

March 24, 2025

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Thomas

I had the pleasure of working with Gwen Li and the team at Parfitt Cresswell for the purchase of my first property, and I couldn’t be more grateful for their support. What can often be a complicated and overwhelming process was made incredibly smooth and stress-free thanks to their professionalism and clear communication. Gwen & Patuni, in particular, were fantastic—knowledgeable, approachable, and always happy to explain things in a way that made sense. I felt well-informed and confident every step of the way. I highly recommend Gwen and the Parfitt Cresswell team to anyone looking for a reliable and professional legal service.

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Copley Clark Solicitors (Part of the Parfitt Cresswell Limited Group) are accredited by

accreditation
accreditation

About this branch

Description

Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.

Practice areas

We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Harassment/Bullying at Work
    • Maternity and Paternity
    • Media and Sports
  • Family Law
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Tenant Eviction
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Data Protection
    • Franchising
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mis-sold Interest Rate Swap Agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Health and Safety
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