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Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch. Complimentary No-Obligations Consultation - Speak to One of Our Legal Experts Arrange to speak with one of our legal experts and find out where you stand, what your best options are and an approximate cost (should you wish to proceed) to meet your legal needs. This is a no-obligations consultation and can be in person, over the telephone or via video call, the choice is yours. Simply contact us today. Read more...
Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group)
have 9 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group). These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Stephen
Collected on:
This review is for a different branch.
Having Bea to help us on our journey of buying our first house was fantastic, nothing was to much trouble and she was always had time to help and explain anything we struggle with, I would highly recommend Parfitt Cresswell and especially Bea Campbell.
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Carole
Collected on:
This review is for a different branch.
Well done on tricky situations, exceptional knowledge, have recommended to friends and family
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Anonymous
Collected on:
This review is for a different branch.
Reason for 3 star rating was delayed by 2 months then date I have stated 6 months prior to this
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This review has been left by a verified client who used Parfitt Cresswell Limited.
mazza
Collected on:
This review is for a different branch.
excellent communication skills, first class service, efficient
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Housing Disrepair
Kerry
Collected on:
This review is for a different branch.
Excellent service from start to finish. Jo and Mandy were both very efficient and helpful with any queries, would highly recommend.
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Chloe Sargeantson
Collected on:
This review is for a different branch.
Very friendly and helpful. Fast and efficient. Thank you very much h
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Ailis
Collected on:
This review is for a different branch.
It was a relief to have Gwen for my move after a previous very poor solicitor in my first purchase. Gwen was communicative, clear, knowledgeable and friendly. The team generally were kind, patient and responsive. I would highly recommend
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Martyn
Collected on:
This review is for a different branch.
Jon Andrews was the solicitor who dealt with my wife and I. He explained all the details to us regarding wills, LPAs and discretionary trust with patience and professionalism.
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Verified review
This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Trusts
Robert Catlow
Collected on:
This review is for a different branch.
New Wills. Excellent advice from Simon Landivar
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This review has been left by a verified client who used Parfitt Cresswell Limited.
Matter Type:
Finance
Anonymous
Collected on:
This review is for a different branch.
Constantly had to chase for updates / progress on work.
Never answered the phone, rarely responded to emails in a timely manner
A representative from Keene Marsland Solicitors (Part of the Parfitt Cresswell Limited Group) responded to this review on 07 May, 2025:
Thank you for your feedback. We are sorry to hear that you were not satisfied with the service you received whilst instructing our firm. We strive for excellence and are disappointed to read that this has not met our usual standards or expectations. We value your feedback greatly and would appreciate the opportunity to discuss the points you have raised. If you would like to contact us on [email protected] a member of our team will be in touch to arrange a convenient time for you in order to discuss the above further. Thank you. Parfitt Cresswell Solicitors
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Georgina
Collected on:
Excellent service from Jo Martin and her assistant Mandy Hinton at the Reading office on the sale of my elderly mother's house. Since neither party was in a chain, exchange and completion happened smoothly within just a couple of weeks. Communication was good and I would certainly recommend Jo and Mandy.
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Dave
Collected on:
Outstanding Service from a Top Professional
I have been delighted with every aspect of Gwen’s handling of the sale of my sister's flat. Her communication has been excellent and her response time to queries has been exceptional. My interests have been at the forefront of everything she has done. Thank you so much Gwen.
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Catherine
Collected on:
My son recommended Parfitt Cresswell and I am so relieved as I have received an excellent service and have been treated not just professionally in every way but with great kindness at a difficult time. I definitely recommend this firm.
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Thomas
Collected on:
I had the pleasure of working with Gwen Li and the team at Parfitt Cresswell for the purchase of my first property, and I couldn’t be more grateful for their support. What can often be a complicated and overwhelming process was made incredibly smooth and stress-free thanks to their professionalism and clear communication. Gwen & Patuni, in particular, were fantastic—knowledgeable, approachable, and always happy to explain things in a way that made sense. I felt well-informed and confident every step of the way. I highly recommend Gwen and the Parfitt Cresswell team to anyone looking for a reliable and professional legal service.
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Jamie
Collected on:
I was recommended Parfitt Cresswell through my parents who sold a property a few years ago.
I was undergoing a transfer of equity to an ex partner, Gwen and Patuni helped me along the way. Fantastic service from start to finish. I would definitely recommend and will certainly be using the firm if needed in future.
Thank you Gwen and thank you Patuni!
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Parfitt Cresswell is a regional law firm established in 1908 with offices across the South East of England offering expert legal advice with a personal touch.
We have excellent teams specialising in the provision of the following legal services: Private Client matters, such as Wills, Probate, Lasting Powers of Attorney, Trusts, and Later Living. Family Law - divorce & separation, cohabitation, Pre & post-Nuptial Agreements, Children, Finances and Domestic Abuse Residential & Commercial Property Business & Employment Law - Buying & Selling, Disputes and Managements
