Poole Alcock LLP

01606663989

We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...

Address
Minerva House
Gadbrook Way
Gadbrook Park
Rudheath
Cheshire
CW9 7RA
01606663989
www.poolealcock.co.uk/?utm_source=Review+Solicitors

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Accreditations

Other locations

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Available lawyers at Poole Alcock LLP

James Williams

Eve Bright

New Enquiries Manager

Helen Stoller

Kate Heath

Partner in Residential Conveyancing

Jane Jacques

Daniel Brooks

Chloe Heath

Rosemary Taylor

Elizabeth Craig

Georgina Emery

Sarah-Jane Dunhill

Rachael Day

Chloe Podmore

Sabirah Ali

Nicola Fury

Hannah Williams

Grace Wood

Mollie Martin

New Enquiries Assistant

Scott Harding

Sarah Jarrett

Liz Mayer

Amber Swales

New Enquiries Assistant

Jackie Bowyer

5.0 out of 5

(3)

New Enquiries Assistant

Sophie Hancock

Alisha Kirkham

Solicitor - Real Estate

Cherry Riddlesdin

Marsha Pearson

Alex Lonsdale

Digital Marketing Assistant

Jo Hughes

Megan Noone

Client Onboarding Team Leader

Rebecca Davies

0.0 out of 5

(0)

Admin

How Poole Alcock LLP Compares

Value for money

This firm - 96%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 10%

About Right 89%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Consumer

1st / 49

2nd / 4479

Company & Commercial

1st / 3

7th / 4265

Housing & Property

1st / 46

4th / 4207

Family Law

1st / 45

1st / 3800

Wills, Trusts & Probate

1st / 52

4th / 3457

Commercial Property

1st / 40

17th / 3265

Employment

1st / 40

2nd / 3047

Regulations

1st / 20

2nd / 2488

Personal Injury

1st / 4

43rd / 2327

Crime/ Criminal Defence

1st / 2

59th / 2076

Money & Tax

1st / 2

8th / 1824

IT & Intellectual Property

1st / 13

2nd / 1035

Dispute Resolution

1st / 80

8th / 1032

Welfare & Benefits

1st / 15

9th / 810

Agriculture

1st / 17

8th / 617

Construction

1st / 9

5th / 578

Charities

1st / 12

2nd / 556

Driving offences

1st / 1

23rd / 391

Education

1st / 6

8th / 267

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

3782
Very Good

199
Average

18
Poor

15
Awful

95

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Simon Holmes

August 15, 2025

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Collected on:

Eve Bright, a bright light in the world of LLPs.

Eve has been really helpful with the setting up of the services I need to make a house purchase. Friendly and helpful throughout, informative and on the ball.

Also thanks to the lovely Marsha for referring me to Eve.

Great service all round.

Lawyer named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 15 August, 2025:

Many thanks Simon for the fantastic 5 Star review, we are delighted that Eve has been able to help you. I will pass on your kind words to Eve and Marsha. Very best wishes.

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Georgina McNeish

August 14, 2025

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Incredibly friendly and helpful

Eve managed to help me through a massively stressful situation with kindness and professionalism. She was very knowledgeable and immensely helpful even when present with a rather complicated situation. She set my nerves at ease and if her conduct is any indication of how her firm deals with their clients I know my matter will be in safe hands.

Lawyer named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 15 August, 2025:

Thank you Georgina for taking the time to leave a fantastic review and complete the questionnaire. We are delighted that Eve has been able to help in a complicated situation and we look forward to working with you. Kindest regards.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Dylan

August 13, 2025

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Collected on:

House purchase conveyancing advice

Georgina clearly explained the process of engaging Poole Alcock as conveyancing solicitors for the purchase of my first home, she was also patient in explaining the legal terminology involved in the process.

Lawyer named in this review:
Georgina Emery

Georgina Emery

A representative from Poole Alcock LLP responded to this review on 14 August, 2025:

Thank you Dylan for the great 5 star review. We are delighted that you have chosen Poole Alcock for your conveyancing matter and very happy that Georgina has given clear advice on the process so you have a better understanding of it, conveyancing can be a very stressful matter so we are delighted that she has been able to make you feel more comfortable about it. Very best wishes.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Maria

August 13, 2025

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Instruct Conveyancing

Georgina is very friendly and chatty as well as super efficient. She took time to understand the situation that has led up to us having to change conveyancers and the change in circumstances over the last few days.

Lawyer named in this review:
Georgina Emery

Georgina Emery

A representative from Poole Alcock LLP responded to this review on 13 August, 2025:

Many thanks Maria for the great 5 star review. We are delighted that Georgina has been able to help you and that her efficiency and friendly nature have led to you joining Poole Alcock. We look forward to working with you. Very best wishes.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

David

August 12, 2025

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Solicitors

Contacted this firm today and spoje to Georgina who was very friendly and professional

Lawyer named in this review:
Georgina Emery

Georgina Emery

A representative from Poole Alcock LLP responded to this review on 12 August, 2025:

Thank you David for the positive review and feedback, we really appreciate it. we are glad that Georgina has been able to help you. Very best wishes.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Athena

August 08, 2025

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Excellent Service

Mollie was extremely helpful, professional, and swift with my inquiries. She helped answer the various questions that I had, leaving me confident and sure about my next steps.

Lawyer named in this review:
Mollie Martin

Mollie Martin

A representative from Poole Alcock LLP responded to this review on 12 August, 2025:

Thank you Athena for the lovely 5 star review, we are very happy that Mollie has been able to help you with your matter leaving you confident and sure about your next steps. Very best wishes.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

August 08, 2025

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Collected on:

House purchase

Great service again from Poole Alcock, fast, efficient and good communication.

Lawyer named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 12 August, 2025:

Thank you for continuing to use Poole Alcock, we are delighted that you have decided to continue your business with us and look forward to working with you again. Very best wishes.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

D Webster

August 07, 2025

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Collected on:

Brilliant service

I contacted numerous solicitor firms before speaking with Eve, and the difference was immediately clear. She was friendly, kind, knowledgeable, and incredibly patient with all of my questions.

Eve took the time to explain everything in a way that made sense to me, additionally offering me her line if I thought of anything else post call. Her professionalism and approachable manner instantly put me at ease. She made me feel confident proceeding with PA.

Once I made the final call to instruct, Eve was again on hand, calling promptly and was genuinely helpful. Thank you to Eve, for making what an overwhelming process feel so much smoother.

I am confident that the service will continue in this way

Lawyer named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 08 August, 2025:

Thank you for leaving such an excellent 5 star review and for choosing Poole Alcock. We really appreciate you taking the time to complete the questionnaire and value your feedback. We are delighted that your experience with Eve has been so positive and over the moon that having contacted numerous solicitor firms you felt that what could be an overwhelming experience was made much smother. I will of course pass on your lovely words to Eve, we look forward to working with you. Very best wishes.

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Housing & Property

Verified review

Matter Type:

Residential Conveyancing

Anonymous

August 07, 2025

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Collected on:

Sale of property

Mollie was very helpful and pleasant from my first call. She explained what was required and answered my questions in a friendly and professional manner.

Lawyer named in this review:
Mollie Martin

Mollie Martin

A representative from Poole Alcock LLP responded to this review on 08 August, 2025:

We are happy that you enjoyed your experience with us and really appreciate the great feedback and 5 star review. Please get in touch if we can help any further. Best wishes.

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Verified review

Elaine Webster

August 06, 2025

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Collected on:

Property purchase enquiry

Speedy return of Internet enquiry

Eve, Polite and personable, thorough in explanation.

Lawyer named in this review:
Eve Bright

Eve Bright

A representative from Poole Alcock LLP responded to this review on 06 August, 2025:

Thank you Elaine for your great 5 star review and for sharing your positive experience with us. I will pass on your very kind words to Eve. Very best wishes.

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Reviews collected from

dean

March 13, 2025

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dean

I found the advice I was given by Poole Alcock Solicitors was very informative and helpful. I appreciate the time you took to answer my questions, thank you.

A representative from Poole Alcock LLP responded to this review on 14 March, 2025:

Thank you so much Dean for taking the time to complete the questionnaire and for your great feedback. We really appreciate the 5 stars and we are very happy that you felt the advice you received was very informative and helpful.

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March 05, 2025

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A client

Initial conference- prompt, professional and very helpful. Thank you

A representative from Poole Alcock LLP responded to this review on 05 March, 2025:

Thank you J Peter for your positive review and feedback. We are glad the team were able to help you. All the best.

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Housing & Property

Matter Type:

Residential Conveyancing

John

February 25, 2025

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John

Our ecperiance with Poole Alcock was professional and helpful allthrough, we would fully recommend this company without hesitation. Kate and her team in our view were fantastic.

Lawyer named in this review:
Kate Heath

Kate Heath

A representative from Poole Alcock LLP responded to this review on 26 February, 2025:

Thank you so much John for taking the time to leave us an excellent review and for sharing your positive experience with us. We are thrilled that Kate and her team have been able to help you and the service you have received has been professional and helpful throughout. Its always great to know that we will be recommended thank you again for your great feedback. Please don't hesitate to get in touch if we can help you any further. Very best wishes.

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Housing & Property

Matter Type:

Residential Conveyancing

Hansong

January 17, 2025

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Hansong

Great service. The up chain was a bit slow in progressing, but James’ team made sure everything goes smoothly.

Lawyer named in this review:
James Williams

James Williams

A representative from Poole Alcock LLP responded to this review on 22 January, 2025:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Housing & Property

Matter Type:

Residential Conveyancing

Andy

November 25, 2024

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Andy

Really friendly and professional service. Made first time buying an easy experience

A representative from Poole Alcock LLP responded to this review on 26 November, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Poole Alcock LLP are accredited by

About this branch

Description

Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.

Regulated by

Legal services

Personal areas of law

Consumer
- Collective Actions
- Consumer Credit
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Libel and Defamation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
- Malicious falsehood
Education
- Education
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Employment Law
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pay Issue
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Elderly care home fees
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- International Divorce
- Lasting power of attorney
- Legal aid
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Planning
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Debt and Bankruptcy
- HMRC Tax Investigations and Disputes
- Inheritance Tax
- Insolvency and bankruptcy
- Property Holding Structures
- Tax
- Trusts
Personal Injury
- Accident At Work
- Accidents In Public Places
- Against The Council
- Amputation
- Back Injury At Work
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Dog Bite
- Fall From Height
- Fatal Accident
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Non Freezing Cold Injury
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Repetitive Strain Injury
- Road Traffic Accident
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Workplace Slip and Trip
Wills, Trusts & Probate
- Disputed Probate
- Disputed Trusts
- Disputed Wills
- International
- Probate
- Trusts
- Wills

Business areas of law

Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
Charities
- Charities
Commercial Property
- Commercial Leases
- Commercial mortgages
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Franchising
- Insolvency and Bankruptcy
- Litigation for Holiday and Residential Parks
- Management buyouts
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Unfair Loan Charges
Construction
- Building contracts and professional appointments
- Construction
- Construction and engineering dispute resolution
- Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
- Facility maintenance agreements
- Framework agreements
- Warranties, third party rights and reliance letters
Dispute Resolution
- Mediation
IT & Intellectual Property
- Copyright
- GDPR
- Patents
- Personality and Image Rights
Regulations
- Alcohol Licensing
- Health and Safety
- Licensing

Book an appointment

Request a callback

Book an appointment

Generate Conveyancing Quote

Poole Alcock LLP

Accreditations

Other locations

Available lawyers at Poole Alcock LLP

How Poole Alcock LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Eve Bright, a bright light in the world of LLPs.

Incredibly friendly and helpful

House purchase conveyancing advice

Instruct Conveyancing

Solicitors

Excellent Service

House purchase

Brilliant service

Sale of property

Property purchase enquiry

Reviews collected from

dean

A client

John

Hansong

Andy

Poole Alcock LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter