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How Butcher & Barlow LLP Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Butcher & Barlow LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Butcher & Barlow LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Butcher & Barlow LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Butcher & Barlow LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Butcher & Barlow LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Butcher & Barlow LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    546
  • Very Good

    9
  • Average

    5
  • Poor

    1
  • Awful

    19

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Richard

Richard

December 01, 2022

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selling house

Diane Pennington was superb when we sold our house completely different experience from the start of the process. She took over half way through and found, not only did she fight hard she also made herself available for a phone call and answered our worries very promptly. I would highly recommend this Lady if you are buying and selling your home as her excellent attitude and skills makes the experience much less stressful we cant thank her enough for her excellent service.

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Anne

Matter Type:

Residential Conveyancing

Anne

April 23, 2022

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Excellent experience

Both Iain Grant and Elaine Riley went above and beyond to help us purchase our property. After a bad experience with previous solicitors this team restored our faith in solicitors and made the experience seem effortless. I cant thank them enough for their clear, fast, helpful communication and would highly recommend to anyone.
They turned it all around in record time and took alot of stress off the whole situation.

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Matt

Matter Type:

Purchase and Sale

Matt

June 20, 2016

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WARNING

Butcher & Barlow are some of the most unprofessional people I have ever had the misfortune to encounter, David Kitchen is an insult to the legal profession & should be ashamed of himself.
If I can just help one person by warding them away from these useless people at least that will be some sort of silver lining

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Debra

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Debra

August 08, 2025

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Professional, clear and swift service

Mohammed was very friendly, explaining everything in layman's terms and was proactive in resolving some minor issues which came up with my previous employer.

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Julie

Julie

August 05, 2025

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Forgot to pay our stamp duty!

5 months on from our sale and purchase and we’ve just had a HMRC demand and fine for non payment of stamp duty. The solicitor has had it for all this time and I can only assume thought it was a bonus! Better still there is no rush to resolve it as the solicitor is on holiday so we will have to wait until she gets back as there is no one else who can put the huge mistake right!

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Tracey

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Tracey

August 05, 2025

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Tracey

Extremely professional and I was genuinely impressed by the service I received. I would definitely recommend.

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John

Matter Type:

Residential Conveyancing

John

August 01, 2025

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Sale of Flat 8, Hampton House

Although more recent this practice has changed its name, we’ve used this solicitors for buying and selling property and wills for over 25 years. During that time we’ve always enjoyed prompt and curious service at a reasonable rate.

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 Matthias

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Matthias

August 01, 2025

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Straight forward and effective support

From the first phone call, the next day appointment to the completion there was always great and clear advice and support. Though you had to go through the central telephone line, Mohammed was always reachable and pleased to help and explain what will be next. Professional advice and support is what will make me choose Butcher and Barlow again should (hopefully not) the case arises where legal representation is required. Special thanks again to Mohammed Balal for his great and uncomplicated yet professional case handling.

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Natalie

Verified review

This review has been left by a verified client who used Butcher And Barlow LLP.

Matter Type:

Employment Law

Natalie

July 31, 2025

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Excellent Service

Mohammed was not only professional but extremely helpful and always on hand to answer any questions I had.

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Julie

Matter Type:

Legal Power of Attorney

Julie

July 30, 2025

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LPA'S

We found Benjamin Davenport-Lawton and all the team in Runcorn to be friendly , helpful and professional. Benjamin was particularly helpful when advising what all the jargon meant. Simply put, I would highly recommend him to anyone as a solicitor.

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Reviews collected from

Leona

Matter Type:

Divorce

Leona

March 11, 2022

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Leona

Rachel Cryan helped me through my divorce. She was brilliant, she was quick and very efficient at getting letters out. I highly recommend her.

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Mike

Mike

February 13, 2020

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Mike

I used Rachel Cryan for a divorce. She was excellent throughout the process and comes highly recommended. Her updates were clear and concise and it was immediately obvious that she has a great deal of expertise.

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Thomas

Thomas

January 23, 2018

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Thomas

use this company a lot through our estate agent and can highly recommend.

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Julia

Julia

October 05, 2015

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Julia

Dealt with these solicitors and it was pleasure to be Emma Sargeant's customer but that is it ! Every time I rang office phone was always answered by grumpy lady who seems to have bad day, actually they had a bad day everyday, speaking fast like there was a fire in theirs office - nightmare to deal with ! It is completely different at the Leigh branch (done the will there): nice ladies, trained or they knows how to deal with customer over the phone. I hope Head Office care about reputation and do something with it. Thank you.

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Jayne

Jayne

August 15, 2025

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Jayne

Butcher Barlow were recommended to me by the estate agent selling my late Mum's property. I dealt with Matthew Watson who was approachable and helpful throughout the process. Their diligent actions made the experience as stress free as possible. I would not hesitate in recommending them.

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About this branch

Description

Butcher & Barlow is a Legal 500 Firm with a rich heritage and 12 Offices across the North West. We pride ourselves on being a law firm with local connections but the size to provide an approachable expert in every field. We are big enough to cope with the requirements of all manner of clients across a broad range of services, from making a Will to multi million pound share sales, but we do not forget that the personal touch and attention to detail is what sets us apart from others in the profession. We are the big firm on the doorstep. We are your Solicitors, for life.

Regulated by

Solicitors Regulation Authority

Legal services

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